Privacy Policy

Effective Date: September 23, 2024

Welcome to Life Note! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our journaling app and website www.mylifenote.ai. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Data Collection Categories

Personal Data:

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Profile information (optional)
• Journal entries and content you create

Usage Data:

• Device information (model, operating system version)
• App usage statistics
• IP address
• Access times and interaction data

1.2 Data Usage Transparency

Required Data: Email address is required for account creation and essential app functionality.

Optional Data: Profile information and additional personal details are optional and can be modified or removed at any time.

1.3 Third-Party Data Collection

• Google Sign-In (authentication)
• RevenueCat (payment processing)
• Analytics tools (app performance and usage statistics)

2. How We Use Your Information

2.1 Core Functionality

• Process and store your encrypted journal entries
• Provide personalized journal insights and responses
• Maintain and improve our services
• Handle customer support requests

2.2 App Store Services

• Process in-app purchases and subscriptions through Apple App Store and Google Play Store
• Manage subscription status and renewals
• Handle refund requests and subscription changes

2.3 Communication

• Send essential service updates and notifications
• Provide customer support and respond to inquiries
• Send subscription-related notifications (renewal reminders, payment confirmations)

2.4 Analytics and Improvements

• Analyze app usage patterns to improve features (using anonymized data)
• Monitor app performance and stability
• Detect and prevent technical issues

2.5 Our Commitment to Your Data

Life Note is committed to protecting your privacy and maintaining your trust. We want to be clear about our stance on data handling:

• No Data Sales: We do not and will never sell your personal data to third parties as part of our business model
• Limited Data Sharing: Your data is only shared with third-party service providers when necessary for core app functionality (such as authentication and payment processing)
• Data Minimization: We only collect and retain information that is essential for providing and improving our services

3. Data Security

3.1 Data Encryption

We use industry-standard encryption to protect your data:

• Journal Entries: All journal entries are encrypted using AES-256 encryption before being stored on our servers
• End-to-End Encryption: Your journal content is encrypted on your device before transmission and can only be decrypted with your unique encryption key
• Secure Storage: Encryption keys are securely stored on your device and never transmitted to our servers

3.2 Additional Security Measures

• Secure HTTPS connections for all data transfers
• Regular security audits and updates
• Secure data backups with encryption

While we implement these security measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data but cannot guarantee its absolute security.

4. Third-Party Services

We integrate with the following third-party services:

• Authentication:
  • Google Sign-In (for account authentication)
• Analytics:
  • Google Analytics (usage patterns and app performance)
  • Sentry (error tracking and app stability)
• Payments:
  • RevenueCat (subscription management)
  • Apple Pay (iOS in-app purchases)
  • Google Pay (Android in-app purchases)

Each third-party service operates under its own privacy policy. We encourage users to review these policies:

• Google Privacy Policy
• RevenueCat Privacy Policy
• Sentry Privacy Policy

5. Cookies and Tracking Technologies

5.1 Mobile App Tracking

For our mobile applications:

• We respect your device's App Tracking Transparency (ATT) settings
• You can control app tracking permissions in your device settings
• We only collect analytics data necessary for app functionality and improvement

5.2 Website Cookies

For our website:

• Essential cookies for basic website functionality
• Analytics cookies to understand usage patterns (can be disabled)
• You can manage cookie preferences through your browser settings

6. Subscriptions and In-App Purchases

Our app offers subscriptions and in-app purchases processed through the Apple App Store and Google Play Store:

• Payment Processing:
  • All payments are processed by Apple App Store or Google Play Store
  • We do not directly collect or store your payment information
  • Subscription management is handled through your device's app store settings
• Subscription Data:
  • We use RevenueCat to manage subscription states
  • Only subscription status and transaction IDs are stored
  • No credit card or payment details are stored on our servers
• Cancellation and Refunds:
  • Manage subscriptions through your device's app store settings
  • Refund requests should be directed to the respective app store
  • Cancellation will take effect at the end of the current billing period

7. Your Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict certain processing of your data. To exercise these rights, please contact us at daniel@spiritualhuman.life.

8. Children's Privacy

Our services are not intended for individuals under the age of 13 (or the applicable age in your country). Specifically:

• We do not knowingly collect or solicit personal information from children under 13
• Users must be 13 years or older to create an account
• If we learn that we have collected personal information from a child under 13, we will:
• Immediately delete that information
• Terminate the associated account
• Take preventive measures to avoid future collection

Parents or guardians who believe we might have collected information from a child under 13 should contact us immediately at daniel@spiritualhuman.life.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Account Deletion

To delete your Life Note account and associated data, please follow these steps:

1. Send an email to daniel@spiritualhuman.life with the subject line "Account Deletion Request"
2. Include your registered email address in the email body
3. We will process your request within 7 business days

Data Deletion Details:

• We will permanently delete all your personal information, including:
• Account information (name, email, profile picture)
• Journal entries and responses
• Usage history and preferences
• Any other user-generated content
• Data Retention: Some information may be retained for:
• Legal compliance (up to 30 days)
• Aggregate analytics (anonymized)
• Backup purposes (up to 90 days)

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: daniel@spiritualhuman.life